Privacy Policy

Last updated: April 10, 2026

BF Australia ("we", "our", "us") operates the BF Australia mobile application and website. This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service.

1. Information We Collect

• Account Information: Name, email address, phone number, shipping address.
• Payment Information: Processed securely by Stripe. We do not store credit card details.
• Booking & Purchase History: Service bookings, product orders, and transaction records.
• Skin Analysis Data: Photos you upload for AI skin analysis are processed by our third-party AI provider and not stored longer than necessary.
• Usage Data: App interactions, device information, and crash reports for service improvement.

2. How We Use Your Information

• To provide and maintain our Service
• To process transactions and bookings
• To send order confirmations and important service notifications
• To provide customer support
• To improve our products and services

3. Data Sharing

We do not sell your personal data. We share data only with:

• Payment processors (Stripe) for transaction processing
• Email service (Resend) for order confirmations
• SMS service (Twilio) for booking reminders
• AI skin analysis providers (encrypted, not retained)
• Government authorities when required by law

4. Data Security

We implement industry-standard security measures including encrypted storage, HTTPS transmission, and secure authentication. All payment data is processed by PCI-DSS compliant processors.

5. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your account and data
• Opt out of marketing communications
• Export your data

6. Children's Privacy

Our Service does not address anyone under the age of 18. We do not knowingly collect personal data from children.

7. Contact Us

For privacy concerns or data requests, contact us at:
Email: privacy@bfaustralia.com